Experienced dentist and office manager know communication is the heart of dental office business. First impression should be the best impression and usually patient first contact and impression with dental practice is through his or her phone call .
That’s why HITEC-MED created an state of art professional phone system just for dental offices which is highly reliable, and is a solid replace for phone services from phone company and or expensive business phone. HITEC-MED's system also reduces the number of circuits usually used in the office. This reduces the cost of ownership and also on going monthly circuit cost.
To do so, HITEC-MED conducted a three year research by asking dentists and office managers regarding their phone requirement and wishes. The following is what we identify as top 15 items which they want from their phone system:
- State of art phone system a combination both standard PBX and new IP phone capabilities , low cost and easy to use.
- Accept both standard low cost analogy lines and take advantage of office LAN and Internet CKT at the same time ( I.e DSL line )
- Handle all office calls for dental office call traffic .
- Cover for office at times when they are away from the phone
- Fully access able from the home office or any location that they might be (I.e conferences)
- Do not want constantly have to rerecords messages.
- A system that would allow them to have prerecorded messages which could be easily access
- Systems which could have least 3 to 14 separate lines, call waiting and caller I.D,
- System with automated answering and call routing with music and advertising while on hold.
- Phone handsets with cords and optional cordless for the Hygienist and Dentist chair.
- Voice mail and expandable
- Access through mobile cell phone
- Voice mail accessible through any email
- If possible , no BPX and expensive customization and programming
- Paging, Auto attendant, 3 way conference calling and up to 14 concurrent calls
We are so confident that we guarantee our system to reduce your phone system and monthly CKT cost at least by 50% and more . HITEC-MED offer s a wide variety of telephony solutions; from traditional analogy and digital phone systems to state of the art VoIP systems .
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