Managed Services Definition

Managed Services is the practice of transferring day-to-day IT related management responsibility as a strategic method for improved effective and efficient operations. The person or organization ( Doctor or office manager ) that owns or has direct oversight of the organization or system being managed is referred to as the client or customer. The person or organization ( HITEC-MED ) that accepts and provides the managed service is regarded as the Managed Service Provider.” Managed services include services in following four categories Network, Server , Desktop and Helpdesk.