Los Angeles  Dental and Dentistry  Services & Support

On-site Services
Your company depends on technological innovation. Our customers depend on Hitec-med dental for fast, professional alternatives. Hitec-med dental offers a wide range of on-site IT services to meet your company needs. Our highly trained, qualified field technical engineers provide professional, friendly on-site service at affordable rates. At Hitec-med dental we concentrate on your technological innovation, so you can concentrate on your company.

Network Support

·       Free On-site network evaluation

·       Network consulting

·       Network design

·       Server installation

·       Workstation installation and configuration

·       Network printing and scanning configuration

·       Server and workstation troubleshooting & repair

Network Security

·       Firewalls & Internet Gateways

·       Corporate Anti-virus

·       Spam filtering

·       Virus removal

·       Secure E-mail configuration

Server Installation

·       Microsoft 2003/2008

·       Microsoft Exchange Server

·       SQL Services integration

·       MS Exchange Server Hosting

·       Backup configuration

·       Data restoration

·       Emergency repair

Secure Remote Access

·       VPN – Virtual Private Network

·       Terminal Services

·       RDP – Remote Desktop Protocol

Cabling & Mounting Services

·       Voice & Data cabling

·       Fiber Optic cabling

·       Computer and monitor mount installation

·       Server Rack Installation

Real Time Live Help Desk Support

When you work with Hitec-med dental , you will work with a group of experienced, sensitive professionals and specialists who proper value the achievements of your business. We pay attention and we comprehend your issues and needs. As an Hitec-med dental customer, you are allocated an IT administrator who knows your system inside-out. We carefully papers your system settings – so when you contact us for help, we can answer easily to your needs.


Our help table service is a magic pill for your immediate computer issues. Distant access technological innovation and a team of devoted, regionally based help table technical engineers allow Hitec-med dental , a department of Innova International technological innovation  to reduce your recovery time, perform schedule servicing and up-dates and provide on the fly training in addition to comfort . For our customers, the Hitec-med dental help table answering services company is more than a break/fix remedy - it's a fundamental element of their IT technique.

What distinguishes our technical support help desk solution from the others?

·       By hiring knowledgeable, friendly people and providing regular training, we deliver a help desk experience that is second to none.

·       Remote access technology that allows us to log on to your network and workstations and fix your issues without the need of an on-site visit. We will identify the cause of your problem and show you how we resolved it, so you can be prepared if a similar issue arises.

·       An in-depth ticketing and CRM system that assures your problems are rapidly responded to and the impact of computer issues are minimized.

·      In our experience, 76% off all support calls are effectively resolved by the help desk engineers. That means you get your resolution faster and at a lower cost. If we can’t resolve your issue remotely, an engineer will be dispatched with the right parts and equipment to get you up and running – getting it right the first time.