Experienced dentists and office managers know communication is the heart of the dental office business. The first impression should be the best impression and usually, patient-first contact and impression with dental practice are through his or her phone call.
That’s why HITEC-MED created a state of art professional phone system just for dental offices which is highly reliable and is a solid replacement for phone services from the phone company and or expensive business phones. HITEC-MED's system also reduces the number of circuits usually used in the office. This reduces the cost of ownership and also ongoing monthly circuit costs.
To do so, HITEC-MED conducted a 3-year research by asking dentists and office managers regarding their phone requirements and wishes. The following is what we identify as the top 15 items that they want from their phone system:
State of art phone system is a combination of both standard PBX and new IP phone capabilities, low cost, and easy to use.
Accept both standard low-cost analogy lines and take advantage of office LAN and Internet CKT at the same time ( I.e DSL line )
Handle all office calls for dental office call traffic.
Cover for office at times when they are away from the phone
Fully access able from the home office or any location that they might be (I.e conferences)
Do not want to constantly have to rerecords messages.
A system that would allow them to have prerecorded messages which could be easily accessed
Systems which could have least 3 to 14 separate lines, call waiting and caller I.D,
A system with automated answering and call routing with music and advertising while on hold.
Phone handsets with cords and optional cordless for the Hygienist and Dentist chair.
Voicemail and expandable
Access through mobile cell phone
Voicemail is accessible through any email
If possible, no BPX and expensive customization and programming
Paging, Auto-attendant, 3-way conference calling, and up to 14 concurrent calls
We are so confident that we guarantee our system to reduce your phone system and monthly CKT cost at least by 50% and more.
HITEC-MED offers a wide variety of telephony solutions; from traditional analog and digital phone systems to state-of-the-art VoIP systems.
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