Support, Maintenance & Training Programs
Support, maintenance, and training programs are HITEC-MED's main strength and commitment to your business. This program has been exclusively tailored made for dental office technologies.
We offer the best programs in the market throughout the United States.
We back up our claim with 100% Satisfaction Guarantee. If you don't like the service HITEC-MED offers and performs you don't have to pay. The burden of proof is constantly on us, whether we just started on your network or you've been a client for many years.
SUPPORT PROGRAM
HITEC-MED simply offers all you need support program and takes ownership of your hardware from PC to the server and, phone to video & audio systems. Regardless of what support structure you choose, computers become our responsibility, not yours.
MAINTENANCE PROGRAM
HITEC-MED has designed specific maintenance programs to suit dental office technology needs. Maintenance programs enable our technicians, engineers, and account managers to keep a constant watch over your network systems based on a preventive maintenance program, identifying a problem before it becomes a serious issue that can cut into your office productivity also allows HITEC-MED to visit and maintain your hardware in advance based on a scheduled time rather than based on a break and fix event.
TRAINING
HITEC-MED has solid state of the art office and video training across all hardware systems ( Voice, data, and video/audio ) we install. From Server to phone, backup, monitoring and recording, access control, remote access systems, and more.