Support, maintenance, and training programs are HITEC-MED's main strength and commitment to your business. This program has been exclusively tailored made for dental office technologies.
We back up our claim with 100% Satisfaction Guarantee. If you don't like the service HITEC-MED offers and performs you don't have to pay. The burden of proof is constantly on us, whether we just started on your network or you've been a client for many years.
HITEC-MED simply offers all you need support program and takes ownership of your hardware from PC to the server and, phone to video & audio systems. Regardless of what support structure you choose, computers become our responsibility, not yours.
HITEC-MED has designed specific maintenance programs to suit dental office technology needs. Maintenance programs enable our technicians, engineers, and account managers to keep a constant watch over your network systems based on a preventive maintenance program, identifying a problem before it becomes a serious issue that can cut into your office productivity also allows HITEC-MED to visit and maintain your hardware in advance based on a scheduled time rather than based on a break and fix event.
HITEC-MED has solid state of the art office and video training across all hardware systems ( Voice, data, and video/audio ) we install. From Server to phone, backup, monitoring and recording, access control, remote access systems, and more.